Shipping policy
Shipping Policy
Effective Date: July 2026
At Martindale Healthcare, we are committed to delivering your orders safely and on time across Pakistan.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
- Karachi: 1–3 business days.
- Other Cities: 3–5 business days.
Delivery Charges
Within Karachi
- COD (Cash on Delivery): PKR 200
- Card Payment: PKR 200
Outside Karachi (All Other Cities)
- COD (Cash on Delivery): PKR 450
- Card Payment: PKR 400
Free Delivery
Free delivery is available on orders above PKR 5,000 anywhere in Pakistan.
Order Tracking
Once your order is dispatched, you will receive your tracking details via SMS, WhatsApp, or email (where applicable).
Delivery Delays
Delivery times may be affected by weather conditions, public holidays, or courier service delays. We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping address and contact number are accurate. Martindale Healthcare is not responsible for delays caused by incorrect or incomplete shipping information.
Contact Us
If you have any questions regarding shipping, please contact us:
Phone: +92 323 3338448